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Before you book.
Make sure you're aware of the following pointers regarding location and payment. You can also check our FAQs.
While technology is boundless, regulation is not. The practice of medicine is licensed by individual states. During the video appointment, you must be physically located in a state where your doctor may practice. The form asks the state where you'll be during the appointment; if you're not actually there, a no-show fee applies.
The form asks new patients to provide valid payment details. The card will be pre-authorized in advance of the appointment and charged afterwards according to the practice's fees schedule. After the appointment, you are welcome to request a superbill to claim out-of-network benefits from your health insurance plan.